Talking about Reservations

Reservations are required for all services of public transport travelling for a long journey of more than 60 km in Tanzania. This is the process of obtaining a ticket to travel before the time or day of departure.

The process of making a reservation

1. Make sure you know the date of your journey.
2. You have a fare to travel.
3. You know the kind of transport you will use to travel.
4. You know the office that can help you with the process.

Example

Mary is a student from Sangu secondary school in Mbeya, School is closed and she wants to travel by bus to Mwanza. Let us see how she is going to do a bus reservation at the Mbeya bus stand.

Mary: Good evening.

Customer care: Good evening, can I help you?

Mary: My name is Mary; I would like to travel to Mwanza on the 9th of December.

Customer care: It is Sh60 000 per person.

Mary: I am a student, are students not allowed to pay half price for long journeys?

Customer care: Okay Mary you can pay 30000TSH.

Mary: I am paying as we speak (prepare the ticket for me please).

Customer care: Don't worry (she is writing a ticket for Mary, and after two minutes the ticket is ready)

Mary: Thank you!

Customer care: You are welcome!