Mada za sehemu hiiTransport And CommunicationMada 8
Purpose of communication
The first steps in planning any messages are to determine the purpose of your communication. The following are main purposes of communication
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To inquire
This is the situation whereby one is in need to get certain information which is not known before. For example, one can ask a question like "When did you learn to use this digital computer?"
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To inform
This is the situation of letting someone know something which has not been known before. A good example is to answer the questions of the previous paragraph: "This digital computer is six-months-old."
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To persuade
This is the situation to influence others in accepting or loving something. For example, "You will really save time and money if you use a digital computer."
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To develop goodwill
Communication is aimed to maintain good relationship between a sender and receiver.
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