Mada za sehemu hiiListeningMada 5
Attributes of a good listener
You cannot become a good listener by reading about listening. You need to have certain tools that will help you develop your listening skills. Think of a fellow student who listens carefully when you talk to him/her or when he/she talks with other students. What makes them a good listener? The following points should be observed for one to be a good listener:
- Listen with the whole body, including eye contact and gestures such as nodding and smiling.
- Ask thoughtful follow-up questions for thorough comprehension.
- Avoid personal opinions and unnecessary interruption when listening to somebody.
- Pay attention and do not be easily distracted while listening.
- Think about what the speaker wants to say next.
- Pick up on the emotions and feelings of the speaker.
- Remember what was said in a speech or lecture and summarise it effectively.
- Learn from a conversation and give positive reinforcement during the conversation.
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